Right of withdrawal for purchases in the Austrian webshop.
www.cocobee.at
You have the right to withdraw from this contract within 14 calendar days without giving any reason. The withdrawal period will expire after 14 calendar days from the day on which you or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right of withdrawal, you must inform us (Eren Talas e.U, A-2504 Sooß Bezirksstraße 22, Austria, Email: office@cocobee.at) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 calendar days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to Eren Talas e.U, A-2504 Sooß, Bezirksstraße 22, Austria, Email: office@cocobee.at, without undue delay and in any event not later than 14 calendar days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 calendar days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Open or used containers and bottles of Cocobee products cannot be refunded for hygiene reasons.
Here is the statutory model withdrawal form for further use:
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Withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
Eren Talas e.U, A-2504 Sooß, Bezirksstraße 22, Austria, Email: office@cocobee.at
I/We () hereby withdraw from the contract for the purchase of the following goods () that I/we (*) entered into.
Ordered on () / received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of notification on paper)
Date
(*) Delete as appropriate.
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Contract Text Storage.
We do not store the contract text.
Contract language/Jurisdiction
The language available for concluding the contract is German. Jurisdiction: Vienna.
